Legal

Privacy Policy

Last updated: October 17, 2026

BytesFX ("we", "our", or "us") operates bytesfx.com and provides premium web development, application development, and chatbot services. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact Information — Name, email address, phone number, and company details when you fill out our contact form or request a consultation
  • Service Preferences — Information about the services you are interested in and project requirements you share with us
  • Communication Data — Records of our communications, including chatbot conversations and email exchanges
  • Technical Data — Browser, device type (phone, tablet or computer), the country you visit from and pages visited (collected automatically when you visit; see section 8). Your country is worked out from your IP address; the address is not kept with these records.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Schedule consultations and discuss project requirements
  • Send you relevant information about our services
  • Improve our website and user experience
  • Comply with legal obligations and protect our rights

3. Lead Collection & Storage

When you submit your information through our contact form or chatbot, we collect and store:

  • Your name and email address
  • The service you are interested in
  • Any additional message or project details you provide
  • Timestamp of when your information was submitted

This information is stored securely and used solely to follow up on your inquiry and provide you with information about our services. We do not share your lead information with third parties for marketing purposes.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Service Providers — Hosting and infrastructure providers necessary to operate our website and store your data
  • Legal Requirements — If required by law or to protect our rights, safety, or property
  • Business Transfers — In the event of a merger or acquisition, your information may be transferred to the new owner

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. You may request deletion of your data at any time by contacting us.

6. Security

We implement industry-standard security measures including:

  • Encrypted connections (HTTPS/TLS) for all data transmission
  • Secure storage with access controls
  • Regular security assessments and updates

To stop spam and break-in attempts, our servers keep your IP address for up to one hour when you send the contact form, sign up or sign in, to limit how many tries can be made.

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. However, we are committed to protecting your information to the best of our ability.

7. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability — receive your data in a structured, commonly used format

To exercise these rights, please contact us using the information below.

8. Cookies

We use cookies only where the site needs them: to keep you signed in to the dashboard and to remember your Cookie Settings choice. We do not use analytics or advertising cookies.

We also count visits with our own cookieless statistics: the pages viewed, the referring site, campaign tags, country, device type and browser, linked by a daily-changing one-way code instead of a cookie. These statistics never store your IP address, and these records are deleted after about 13 months. Browsers that send Do Not Track or Global Privacy Control are not counted. See our Cookie Policy for details.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any website you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page and, where appropriate, by notifying you through our website or by email.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

BytesFX (Bytes Enterprises Ltd.)
Email: contact@bytesfx.com
London, United Kingdom